FREQUENTLY ASKED QUESTIONS
In order to improve the user experience, so that you can receive your fitness equipment and start your training plan faster, IFAST has developed a local pickup service! Only the "home gym package" category package products in the station currently support delivery.
Payment
Visa Credit Card, MasterCard, PayPal, Discover, American Express, JCB, Diners Club, Apple pay
- If your payment keeps failing please make sure you have enough funds on your payment
method.
- If your card has 3D Secure option on, your bank will send you a text message with a security code. Please make sure to enter the code on the payment page.
Alternatively, please try a different payment method.
We process all orders in US dollar.
You can be absolutely sure that all purchases here are safe and secure.
shippping Methods
Purchases shipping ground will be delivered to the customer’s front door unless otherwise specified. PO boxes will not be able to receive shipments.
Usually, we use delivery: USPS, UPS, FEDEX
Purchases shipping freight will require an appointment set up by the IFAST FITNESS carrier 24 hours prior to delivery and will include lift gate services to drop ship items to your curbside.
For more information on your shipping status, you may check your order status anytime. Any questions please contact us：service@ifastfitness.com
IFAST prides itself on fast and efficient lead times. Orders will usually ship within 3 business days once an order is placed. Tracking will become available and emailed to you once the item ships from Corona, CA.
Customers can expect general lead times of receiving the product within 7 business days.